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Facilities management

The Surface Repair Experts for Facilities Management

Whether it’s accidental damage, vandalism or natural wear and tear it can be tough for facilities management to deal with these issues without spending a considerable amount of money. Surface Medic provides FM teams across the country with a more affordable solution that can save them time and removes the hassle from the entire repair process.

We repair any kind of surface area no matter what the industry is, we can work successfully in commercial environments, food establishments, universities, park and leisure facilities and much more.

At Surface Medic, we understand the potentially delicate nature of working within certain environments and to this end we are a completely flexible company who are willing to plan our work so that the there is a minimal amount of disruption.

All of our technicians are highly trained professionals and undergo stringent health and safety training, in addition to this we perform thorough background (DBS) checks on all our staff.

On-Site Repairs

The way we work and the techniques we use to carry out our repairs mean that we are not only a more cost-effective solution, but we can carry out all our repairs on-site with minimal disruption to a natural workspace. In addition to this Surface Medic is also a more environmentally friendly alternative to replacement, replacement techniques often involve sending a large amount of waste to landfills whereas Surface Medic works on existing surfaces and fittings ensuring that there is no excess waste being created.

Regardless of the type of damage, if Surface Medic can restore and repair it then the costs will always be much lower than any traditional replacement methods, to find out more please get in touch with us at our 24/7 operational client contact centre.

A Demanding Environment

We understand the demands that can be placed upon many facilities management teams, as many of our clients tend to be working on behalf of some of the leading UK high-street retailers and restaurant chains.

That’s why we offer our support and availability on a 24/7 basis, our trained call centre staff are used to accepting reactive work orders as well as booking in scheduled Planned Preventative Maintenance (PPM) orders. Our flexibility means that we can visit retail outlets, shopping centres or office premises within the same day, or if needed we can plan a visit in advance at a time and date that suits you.

At Surface Medic we appreciate the delicate nature of working within certain environments such as, operating during trading hours and to this end we are a completely professional in our approach. We adhere to all the necessary Health and Safety laws, whilst ensuring that our client is kept up to date with their job’s progress from start to finish. Before we finish we make it a priority to ensure that the site is left clean and tidy.

Fit-Out or Refurbishment Projects

We are regularly called out to work on minor snagging works when a small or large scale fit-out or refurbishment project is approaching its final phases of completion. As deadlines loom and pressure begins to build on-site, even the most skill-full tradesmen can have a momentary lapse in their concentration which can result in damage in the form of chips, dents or scratches to any hard surface. When you factor in the inevitable accidental damage that occurs throughout the life cycle of a project, it becomes clear why our specialist repair and restoration service is being utilised more than ever.

What We Offer:

Savings of up to 90% over replacement methods

Drastically reduce the amount of time needed to carry out repairs

All our repairs come with a complete twelve month guarantee

We employ fully trained professionals equipped with the latest tools and technology

We offer a  24/7 support from our UK based customer service team

Our bespoke I.T and Client Management System allows us to keep our focus on our clients

We offer full UK and Ireland coverage, as standard.

We have many years of industry experience allowing us to provide our expert analysis on any situation